The Arch National Account Services program is designed
to formulate partnerships with Fortune 500 companies, multi-regional
companies and federal government agencies. The
National Accounts Customer Support Team will perform
a needs analysis and deliver a customized "Wireless Management
Program" tailored to the specific needs of each corporation
or agency. A single point of contact manages a full array
of paging and wireless communication requirements–nationally
and across each company location.
By focusing on the special requirements and unique needs
of Fortune 500 companies, multi-regional companies and federal
government agencies, we feel that we have developed a strategic
program which combines our National Account philosophy with
the local sales support of our field sales offices.
Highlighted below are a few of the customized
features offered:
- Single National Point of Contact for Account Management
- Centralized and Dedicated Customer Service Help Desk
- Local Market-Specific Account Support
- Application & Solution Development Team
- Customized Network & Coverage Solutions
- Customized Invoicing
- Direct or Corporate Purchasing Card Billing
- Diskette Billing
- Detailed Billing by Cost Centers with Summary Reporting
- Management Reports
- Account Summary
- Cost Analysis
- Usage Reports
- Adds and Disconnect Summary
- Customized Reporting
- Employee Purchase Programs
- Re-marketing Programs