How do I type numbers rather than
letters?
By pressing the yellow "lock" button and
then pressing the key with the appropriate yellow digit.
Back to Top
How do I send an e-mail message
to my Arch Webster 100 device?
Sending an e-mail message to the Webster 100 2-way
device can be done by having the sender address the message
to:
- 10-digitPhoneNumber@archwireless.net if you have a Local
or Personal Toll-Free Number
- PIN@archwireless.net if you are using the 800-946-4646
with PIN number option
- PreferredAlias@arch.net if you have Arch Message Center
associated with your device.
Back to Top
How do I add my signature?
From the Main Screen, go to "Preferences"
and scroll down to "Signature."
Back to Top
How many characters of the initial
e-mail message will I receive before I have to select reply
more?
You will receive the Sender and Subject information
followed by 50-60 characters of the message body.
Back to Top
How many individual address slots
can be created?
There can be 250 addresses loaded.
Back to Top
Can I get weather updates on this
device?
Yes, you can receive national weather updates via
the broadcast information services that are provided at
no charge .
Back to Top
Can I respond to a message more
than once?
You can only reply to a message one time.
Back to Top
Do I have to keep clicking the alt
key every time I want to add punctuation or if I want to
use any type of symbols?
To lock on to type successive numbers, press the
yellow "lock" key two consecutive times, to lock
on to type successive capital letters press the "Lock/CAPS"
key two successive times.
Back to Top
What is the difference between a
wireless address and an e-mail address?
The e-mail address is the person's actual e-mail
address, a wireless address allows for the user to enter
a second e-mail address for that contact which in most cases
would be another wireless device like 1234567890@messagingcompany.com.
Back to Top
Is there a way of getting my desktop
address book transferred to my device?
Your desktop address book cannot be transferred
to the Motorola T900 or Unication P900 devices; it is possible
on the Motorola PageWriter2000X with TrueSync.
Back to Top
What is the maximum message length
I can initiate from my device, or send in response to a
message received on my device?
The maximum message length is 996 characters.
Back to Top
How can I tell when I have exceeded
the maximum message length when sending a message from my
device?
The device will simply not allow you to enter any
more characters.
Back to Top
What happens to the rest of my message
if I do exceed the maximum message length when sending messages
from my device?
The entire message will go through when sent to an
e-mail address, only the first 500 characters will be sent
when sending messages to another wireless messaging device,
any characters beyond 500 will not be sent.
Back to Top
What happens to my messages if my
device is turned off, or if I am out of coverage range?
They will be stored in the system for 96 hours or
until you return to coverage, whichever comes first. Once
you return to coverage, or turn your device back on, your
messages will automatically be forwarded to you.
Back to Top
Is there any way for me to access
my messages if I do not have my device with me?
Yes, via telephone through the Message Management
retrieval.
Back to Top
How do I forward e-mail from my
desktop application to my wireless device?
Refer to the Forwarding Rules Engine of your e-mail
service and then simply address the redirect or forwarding
to your PIN@archwireless.net device address, see Forwarding
Incoming E-Mail for more information.
Back to Top
Is there any way that I can restrict
someone from sending messages to my device?
No, currently there is not.
Back to Top
Is there any way I can filter my
e-mail messages so that only certain messages are sent to
my device?
Many e-mail packages are able to filter which messages
are forwarded to Forwarding Rules Engine of your e-mail
service.
Back to Top
Is there any way that I can set
up my own "custom replies"?
Only by performing a custom reply for each message
received, replacement of the Canned Replies is not possible.
Back to Top
How do I back up to a previous section?
By pressing the "ESC" key
Back to Top
I was alerted that I have new messages,
but am not sure where it is?
New messages are placed in the "Mailbox",
Information updates are placed in that appropriate Information
mailbox.
Back to Top
How do I enter and save someone's
e-mail/wireless/pager address to send future messages them?
Addresses from sent messages cannot be saved, they
must be re-entered in the address file.
Back to Top
Can I set up a mailing list to send
e-mail messages to multiple people at the same time, like
I do with my desktop e-mail?
No, messages can only be sent to one address at a
time though you can forward previously sent messages.
Back to Top
How do I know if I am in coverage
or not?
By viewing your start screen: SEND & RECEIVE
MSGS and RECEIVE MSGS ONLY indicate that you are in coverage.
Back to Top
What does the question mark in front
of my message mean? What do the symbols in front of my message
mean?
"MailBox" Icons
| ? |
= |
Unread Message |
| · |
= |
Read Message |
| checkmark |
= |
Successfully Sent Message |
| X |
= |
Failed Attempt of Sending Message |
| arrow |
= |
When flashing on an angle it indicates the Device
is attempting a message transmission |
Back to Top
How do I send a reply to a message
that was forwarded to me by my e-mail account?
To reply to these types of messages you will need
to generate the reply as a new message following the "Send
Message" steps.
Back to Top
Can I access the internet with my
Arch Webster 100?
You can access the Internet if you are using it to
send and receive e-mail messages or text based queries to
a database, but the device has no web browser.
Back to Top
Can I save a draft of messages if
I am not ready to send it?
By pressing the "ENTER" key after typing
a message and selecting the back option the device will
hold the draft in the "Write Message" field until
it is edited or deleted.
Back to Top
What is the button located on the
left-hand side of the device used for?
The button allows you to stop the beeping or vibrating
midstream with out having to take the device off your belt.
Back to Top
Can I tell when I need to change
my battery before it wears out?
Yes, go to the main screen, hit ENTER, scroll down
to the "Vital Signs" hit enter. Click on the battery
icon.
Back to Top
Does your auto signature always
appear after every sent message?
No, your name only appears after the initial message
is sent. When you reply to a message, your auto signature
will not appear.
Back to Top
When I send a message from my Webster
100 device, or reply to a message, how does the recipient
know that the message is from my device?
When you send messages from your Webster 100, your
message includes your 10 digit phone number, PIN number
or Arch Message Center Alias in the "FROM" field
when the recipient receives your message.
- If you have a Local or Personal Toll-Free Number the
recipient sees: "Fr: 10-digit Phone Number"
(i.e., Fr: 8665551212)
- If you are using the 800-946-4646 with a PIN, the recipient
sees: "Fr: PIN" (i.e., Fr: 1234567)
- If you have an Arch Message Center Preferred Alias
the recipient sees: "Fr: Preferred Alias" (i.e.,
Fr: YourName)
Back to Top